Restaurants deserve better than paper tickets
DinePilot started with one observation: the busiest hour of a restaurant's day is usually the least organised one, and almost none of that is a people problem.
Walk into most restaurants during a Saturday rush and you will see the same picture: guests waving for a menu, a waiter shouting an order across a noisy pass, a paper ticket that slid behind the counter, and an owner who will not know what actually sold until the till is counted at midnight.
None of that is a people problem. It is a tooling problem. The kitchen cannot cook what it never received, and nobody can improve a menu they have no data on.
So we built DinePilot around one idea: everyone on shift should be looking at the same live truth, and the guest should never have to wait for permission to order.
A guest scans the QR on their table and orders from their own phone — no app, no login, no download. The ticket reaches the kitchen screen in under a second. The kitchen marks items ready, the waiter gets pinged, the cashier collects, and the table frees itself. Meanwhile the owner watches revenue, top sellers and peak hours update as it happens rather than a month later.
One record, not five systems
Most restaurant software is assembled from parts that hand off to each other: an ordering app, a KDS, a table tool, a billing package. Every handoff is a re-entry, and every re-entry is somewhere the numbers can disagree. DinePilot keeps one order record from the moment it is placed through the kitchen board, the floor map, the bill and into analytics. That single decision is why nothing has to be reconciled at close.
History should not move
Every order line stores the item's name and price as they were at the moment it was ordered. Raise your prices in March and February's bills, February's revenue and February's top sellers all stay exactly as they were rung up. It is an unglamorous piece of engineering, and it is the reason a year-on-year comparison in DinePilot means something.
No hardware you have to buy from us
The kitchen display, the floor map and the billing screen all run in the staff app on phones and tablets you already own. There is no POS terminal, no KOT printer and no card reader in the box, because there is no box. The only thing you print is a QR sheet, on ordinary paper. We would rather earn a subscription than sell you a counter full of equipment you cannot repurpose if you decide we are not for you.
- From order placed to kitchen screen
- <1s From order placed to kitchen screen
- Apps your guests need to install
- 0 Apps your guests need to install
- Staff roles, each with its own home screen
- 5 Staff roles, each with its own home screen
- Of orders tracked to a final status
- 100% Of orders tracked to a final status
Built for how service actually runs
Restaurant software shaped around dine-in service — not a point-of-sale bolted onto a tablet.
Cut the wait, not the corners
Guests order the moment they are ready instead of waiting to catch a server's eye. Tickets reach the kitchen in under a second.
Nothing gets lost
No paper tickets to misplace and no orders shouted across a noisy pass. Every order has a status, and every status is visible to the people who need it.
Stop flying blind
Know today's revenue, what is selling, and when you are busiest — without exporting anything or waiting for month end.
Early, and honest about it
DinePilot is young and still adding things. The dine-in core is built and working — QR ordering, the live kitchen board, tables, billing and analytics — while online guest payments, takeaway and delivery, and multi-outlet support sit on the roadmap. We would rather tell you that up front than surprise you later.
Plans start free on Starter. The restaurants using it now help shape what gets built next.
Run your next service on autopilot
Set up your restaurant, print your QR codes and take your first order today. Starter is free.
No card required · Nothing to install for your guests
