How it works

Follow one order, end to end

A guest sits down. Ninety seconds later the kitchen is cooking. Here is every step in between — the QR scan, the digital KOT, the pass, the service and the bill — and who owns each one.

In most restaurants an order changes hands four or five times between the guest deciding and the bill being settled, and each handover is a fresh copy: spoken to a captain, written on a pad, torn off as a KOT, shouted across the pass, and finally re-keyed into a billing machine. Every copy is a chance to lose something.

In DinePilot there is one record. It is created when the order is placed, it moves through six states, and everyone on shift reads the same copy of it at the same moment. Nothing below is a separate system talking to another system — it is one order, seen from five different jobs.

DinePilot kitchen board with live order tickets and per-item ready buttons

How it works

Up and running in
three steps

No hardware to buy, no installer to book, no technical skills required.

1

Set up your restaurant in minutes

Sign up as the owner, add your restaurant name, tax and currency, then create accounts for your managers, waiters, kitchen staff and cashiers. Each role opens straight onto the screen it needs.
2

Add your menu and print your QR codes

Build categories and dishes with photos, prices and prep times. Add your tables, then download the QR sheet and put a code on every table.
3

Take orders and watch them flow

Guests scan and order. The kitchen sees the ticket immediately, marks it ready, the waiter serves it, the cashier collects — and your dashboard updates as it happens.